I like to think of Gen AI as a free assistant; Alex Inglewood, our AI-powered junior L&D officer. However, we need to get to know Alex before we get the best out of them. This post is for L&D teams or anyone interested in how to use Gen AI in L&D. It will provide:

• Some tips on how best to manage Alex.
• Some L&D use cases where Alex can be effective.
• Guidance for effective prompts.
• Important limitations to be aware of.
• Recommended approaches to working with Alex.

Like most of my public sector clients in L&D, a key objective of your team is to create effective and engaging solutions that are value for money - often trying to do more with less. For this reason, I will stick to talking about using Generative AI that is free or can be improved with a reasonable subscription.